Confirmed Service Customer
I arrived slightly before my appointment time (10:00am) and was greeted by my service manager John Baumgartner. Since my service call was for an oil change and accompanying services, I planned to wait for my service. After more than two hours, when I inquired about the progress on my car, I was told the service staff was two technicians short and the work on my car had not been started yet as a result of the back log of other vehicles. Since I am retired and had no other appointments, I had more coffee, relaxed and continued to wait. Just past 1:00pm my car was ready, with a good report of all items checked. My wait was tolerable, staff pleasant and service excellent.
Samuel J.
CLEARWATER,
FL
![2006 Buick LaCrosse 2G4WE587161159502](https://api.sincrod.com/social/1.0/image/caravatar.png)
Business Response
Samuel, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Was this review helpful?
Other reviews that may be helpful
Confirmed Service Customer
Tremendous staff! My service consultant, John Baumgartner, provide prompt, expert advice on what service my car needed, He made all the neccessary arr...
![2006 Buick LaCrosse 2G4WE587161159502](https://api.sincrod.com/social/1.0/image/caravatar.png)
![2021 Chevrolet Blazer 3GNKBCRS0MS537692](https://inv.assets.ansira.net/evox/color_0640_032/14627/14627_cc0640_032_G1W.jpg)
![2023 Chevrolet Silverado 1500 2GCPADED0P1121740](https://api.sincrod.com/social/1.0/image/caravatar.png)
Confirmed Service Customer
Yesterday's, it was the third time I had Anthony, as my advisor. What a privilege. Young. Yet very mature on his approach to cater his clients. He is ...
![2023 Chevrolet Silverado 1500 1GCPABEK1PZ156829](https://api.sincrod.com/social/1.0/image/caravatar.png)
![2018 Chevrolet Equinox 2GNAXHEV0J6231550](https://inv.assets.ansira.net/evox/color_0640_032/11999/11999_cc0640_032_G1W.jpg)
Confirmed Service Customer
Christian is a good service advisor, he did help me get a rental. I was very thankful.
![2024 Chevrolet Trax KL77LHE27RC099309](https://inv.assets.ansira.net/evox/color_0640_032/53391/53391_cc0640_032_GAZ.jpg)