Confirmed Service Customer
I arrived slightly before my appointment time (10:00am) and was greeted by my service manager John Baumgartner. Since my service call was for an oil change and accompanying services, I planned to wait for my service. After more than two hours, when I inquired about the progress on my car, I was told the service staff was two technicians short and the work on my car had not been started yet as a result of the back log of other vehicles. Since I am retired and had no other appointments, I had more coffee, relaxed and continued to wait. Just past 1:00pm my car was ready, with a good report of all items checked. My wait was tolerable, staff pleasant and service excellent.
Samuel J.
CLEARWATER,
FL
Business Response
Samuel, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
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