Confirmed Service Customer
On the day of dropping off my car for my appointment, the dealership was a lacking in communication. I received the original text stating who my advisor was right after drop off, this was around 9:00 am. I replied around 1:00 asking for status, no response. I called the service department at 4:45, stating my advisor was not in that day. Was transferred to service manager, I left a voicemail. He returned my call about 30 mins later, he did not have an estimate on my car being complete but would know something by noon the next day. Day 2 and beyond the communication was much better. The part was found and car was fixed a few days later.
Patti G.
CLEARWATER,
FL
![2020 Chevrolet Equinox 2GNAXNEV9L6161743](https://inv.assets.ansira.net/evox/color_0640_032/13759/13759_cc0640_032_G1W.jpg)
Business Response
Patti, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
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